チケット TICKET
TICKET チケット

Click here for refund information for purchased tickets (Japanese only).

You can enjoy our Festival in either of two ways.

Admission ticket

Ticket Release Schedule

You can check the ticket release date of each concert here.

How to reserve

You can reserve with sending email to with following information:
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Your Name
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Title of concert
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Date of concert
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Seat category (You cannot select the seat itself)
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the number of tickets you would buy
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Name of visitors (please write all visitors)
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Email address

How to pay for and pick up tickets

Please print and keep a copy of your "order number" or "booking confirmation E-mail" from us.

Please show your "order number" or "booking confirmation E-mail" and pay ticket fees by cash in Japanese currency at the ticket reception on the day of the performance to receive your ticket. The ticket reception will open usually at the same time of the door open.

Please be sure to read

Before you reserve your ticket of Spring Festival in Tokyo 2022, please make sure to read through and understand the “Coronavirus Prevention Measures and Visitor Rules”.

If you have an underlying condition (e.g. diabetes, heart failure, respiratory disease) or are pregnant, be extra cautious about your decision to come, taking into consideration the advice of your doctor and information from relevant institutions.

The artists, programs are subject to change or the concerts are subject to be cancelled due to the affection of the coronavirus. Please check the latest information on our official website and SNS before coming to the concert.

Spring Festival in Tokyo 2022’s public performances will take place in strict adherence to coronavirus prevention and control measures. In the case of a confirmed infection associated with the concert, we post the information on our website if staff or audience is affected by a coronavirus. Please memo the concert date, venue, seat number, or keep the stub of the concert ticket by yourself after you visit the concert. Personal information of ticket holders may be passed onto Japanese public institutions such as the public health department as necessary. The personal information you provide will not be used or given for any other purpose, and will be properly destroyed as soon as we don’t need to keep them anymore.

Also, we may ask you to provide the emergency contact details of each ticket holder at the venue.

We will accept the refunding request from whom would like to forgo the visit to the concert because of the coronavirus or have any diagnostic symptoms related to the coronavirus. Please send an email to from three days before the concert day to the curtain time. We will reply to you in a week with how to proceed the ticket refund. The ticket with stub is necessary for the refunding.

Live-streaming ticket

Ticket Release Schedule

March 1 [Tue.], 2022 at 12:00

“Tokyo-HARUSAI for Kids Richard Wagner for Kids "Lohengrin"” will be streamed on March 25th and March 26th.
The following concerts are available only in Japan.
April 16[Sat.]“Tokyo-HARUSAI Lieder Series vol.35 Bryn Terfel(Bass-Baritone)& Annabel Thwaite(Piano)”
April 19[Tue.]“Bryn Terfel Opera Night”

How to Reserve

You need to sign up for an account (for free) before you enjoy the Spring Festival in Tokyo LIVE Streaming.
To create a new account, please click “Login” on the top right side of “Spring Festival in Tokyo LIVE Streaming” top page.

※You can create a new account before ticket sales.

※Click here to know How to use.

Available Viewing Period

Only Live-streaming is available. There is no archive streaming.

You can enjoy the concert through your devices. When you start watching in the middle of the concert, it will be streamed from the point that you start and cannot be played with turning back.

System Requirements

Details will follow later.

Recommended Environment

Check if your system and environment are suitable for live-streaming before you start watching.

System Requirements

Internet Explorer is not supported.
We recommend using the following web browsers.

【PC】

  • Windows 8.1  Google Chrome(latest)/Mozilla Firefox(latest)
  • Windows 10  Google Chrome(latest)/Mozilla Firefox(latest)/Microsoft Edge(latest)
  • Mac OSX Catalina(10.15 or later)  Google Chrome(latest)/Mozilla Firefox(latest)/Safari(latest)

【Smart Phone】

  • Android (Android 9 or later)  Google Chrome(latest)
  • Apple(iOS 13 or later、iPadOS 13 or later)  Safari(latest)

Click here to check your playback environment with a sample video.

A fast and stable Internet connection is necessary for viewing. Please check in advance if you have enough Internet connection and packet count. If you use shared Wi-Fi, make sure to have a good connection; turn off other devices, do not put any obstacles between Wi-Fi router and your device. You should prevent the area with the crowd or surrounded by concrete.

FAQ about Live-streaming


Precaution

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Capacity limitation, suspension of ticket sales, and a change in the performance’s start time could occur if the guidelines are changed by the government or local authorities.
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The plan and the way of implementation are subject to change, or the concerts are subject to be canceled due to the affection of the coronavirus. Please check the latest information on our official website and SNS.
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Preschool-aged children are not admitted to entry.
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Please contact in advance if you use a wheelchair.
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Any changes or cancellations of tickets for the reason of the purchaser after payment would not be accepted.
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Any changes or cancellations of tickets would not be acceptable even if programs and artists changed.
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Ticket prices are inclusive of tax.
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Any resales with a profit objective are strictly prohibited. We don’t take responsibility for any trouble caused by illegal resales.

Last update:20220304

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